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Customer service agent southwest airlines reviews
Customer service agent southwest airlines reviews










customer service agent southwest airlines reviews

On this flight in first class, the flight attendant offered no drinks or snacks before the flight took off. Not Verified | I pay extra to fly first class to have more room and to be offered drinks and snacks once I am on board. I can't believe that I had to go through this Any person that gets their flight canceled day of should get some sort of voucher or compensation. I have to get in contact with a third and fourth person to get on a flight that works for me, no compensation or sorry or refund. At this time I call Delta and wait on hold. I go online and start chatting with an agent. For a refund you need to call customer service or contact them online. Told me she could rebook me on a flight I said okay and then she said sorry it looks like it was taken there are no other options for you. I was never notified that my flight was canceled. I had received email confirmation of my flight and texted my boarding pass. I was not notified via email or text or call though I gave Delta all my information and permission to contact me. Not Verified | I arrived at the airport, got through TSA to look at the boards and find out my flight had been canceled. The best news is no chance to timely get to my connecting flight and may have to spend the night, more money and valuable time wasted! Do not waste time with Delta. The funny part is they communicated to us about their own incompetence.

customer service agent southwest airlines reviews

My second Delta flight, plane cleaning crew works overtime cleaning our plane for 45 minutes and we are taking off late again, and then we board plane and air conditioning is not working, so it’s approximately 90 Fahrenheit, or 37 Celsius and we continue to wait on why we haven’t left after seated for still over 50 minutes. First flight is late, after landing sent to a gate with a plane parked, so waited 20-25 minutes to arrive at another gate, and there is no representative therefore need to wait another 15+minutes. So, currently flown two Delta flights these last two days and experienced truly an airline that lacks communication between ground and air, as well maintenance. ✅ Trip Verified | Have been mostly an international flyer, I haven’t flown many of our USA airlines much over the years, except for Southwest which is my favorite due to their reliance, service and cost.












Customer service agent southwest airlines reviews